Terms of Service
Effective date: July 28, 2026
These Terms of Service govern your access to and use of haisstronica.com and your purchase of products from Haisstronica, which is operated by AIGREEN TRADING CO., LIMITED, a company registered in Hong Kong. By using this website or placing an order, you agree to these terms and the policies linked on this website.
1. Eligibility and account information
You must be legally able to enter into a binding contract in your jurisdiction. You agree to provide current, complete, and accurate order and account information and to protect your account credentials. You are responsible for activity performed through your account.
2. Products and information
We make reasonable efforts to describe products, specifications, compatibility, colors, dimensions, and images accurately. Minor differences may occur because of manufacturing updates, display settings, or measurement methods. You are responsible for confirming that a product is suitable for your application and for following applicable electrical, safety, and installation requirements.
3. Orders, prices, and payment
An order is an offer to purchase. We may accept, reject, limit, or cancel an order for reasons including product availability, pricing or description errors, suspected fraud, payment failure, shipping restrictions, or legal requirements. If we cancel a paid order, we will refund the amount charged for the cancelled items. Prices, discounts, taxes, shipping charges, and currency are shown at checkout. Payments are processed by Shopify and authorized payment providers.
4. Shipping
Order processing, delivery estimates, shipping charges, destination restrictions, customs duties, and taxes are governed by our Shipping Policy. Delivery dates are estimates and may be affected by carriers, customs, weather, peak demand, or other events outside our reasonable control.
5. Returns and refunds
Eligibility, time limits, return authorization, return shipping, inspections, and refund timing are governed by our Return & Refund Policy. Do not send a return without first obtaining authorization and the correct return address from customer service.
6. Acceptable use
You may not use the website or products for unlawful, fraudulent, abusive, infringing, or harmful purposes; interfere with website security or operation; introduce malicious code; scrape or copy content without authorization; or violate the rights of Haisstronica or another person.
7. Intellectual property
The website, brand names, logos, text, graphics, product content, photographs, and software are owned by or licensed to Haisstronica and are protected by applicable intellectual-property laws. No rights are granted except the limited right to use the website for lawful personal or business purchasing purposes.
8. Third-party services and links
The store uses third-party services, including Shopify, payment providers, carriers, analytics providers, and external websites. Their services may be subject to separate terms and privacy policies. We are not responsible for third-party websites that we do not control.
9. Product use and safety
Electrical and wiring products must be selected, installed, and used in accordance with product instructions, applicable codes, and appropriate safety practices. If you are unsure about installation or compatibility, consult a qualified professional before use.
10. Warranties and disclaimers
Any product warranty is limited to the warranty expressly stated on the product page or in the warranty documentation. To the fullest extent permitted by law, the website and services are provided on an “as available” basis without warranties not expressly stated. Nothing in these terms excludes rights that cannot lawfully be excluded.
11. Limitation of liability
To the fullest extent permitted by law, Haisstronica will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products. Any liability that cannot be excluded will be limited to the amount paid for the affected product, except where applicable law requires otherwise.
12. Indemnification
You agree to indemnify and hold harmless Haisstronica from claims, losses, liabilities, and expenses arising from your unlawful use of the website, violation of these terms, or infringement of another person's rights, to the extent permitted by law.
13. Severability and waiver
If any provision of these terms is found unenforceable, the remaining provisions will remain in effect. A failure to enforce any provision is not a waiver of that provision or any other right.
14. Changes to these terms
We may update these terms to reflect changes to our services, policies, technology, or legal obligations. The current version and effective date will be posted on this page. Continued use of the website after an update means you accept the revised terms.
Company and Contact Information
Legal company name: AIGREEN TRADING CO., LIMITED
Registered address: FLAT 1512, 15/F, LUCKY CENTRE, NO. 165-171 WAN CHAI ROAD, WAN CHAI, HONG KONG
Phone: +1 210 915 5853
Email: support@haisstronica.com
Questions about these terms may be sent using the contact details above.
