Tracking: After your order is shipped, you will receive an email with a tracking number to monitor the delivery status.
Need Help? Contact our support teamfor assistance with shipping or your order.
30-Day Returns You may request a return within 30 calendar days of delivery. Items must be unused, in their original condition, and include all original packaging and accessories.
Damaged, Defective, or Incorrect Items Contact us with your order number and photos. If the issue is due to our error, we will cover reasonable return shipping costs or provide an appropriate replacement.
Refunds Approved refunds are issued to your original payment method within 5 business days after inspection. Your bank may require additional processing time.
To start a return, email support@haisstronica.com with your order number and reason for return. Please obtain approval before sending anything back.